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NOC Engineer
RRF-1188; Experience Required(Yrs): 1 - 2; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Hyderabad; Primary Skill: Linux,Networking,Networking,OS and Web-Browsers; Secondary Skill: Windows,Routing,LAN;
Job Description:
Role Overview 1. Alert handling and escalation - provide support services for engineering and other technical teams 2. Triage, track and troubleshoot within their defined areas, following standard operating procedures (SOP). 3. Vendor management and Interaction - includes coordinating with internal users, engineers, vendors, etc. Responsibilities: Manage and maintain the Internal Monitoring Systems (these report on the status and performance of Network, ISP services and facilities) · Fault handling and escalation (identifying and responding to faults on internal systems, services and networks, liaising with 3rd party vendors, handling escalation through to resolution). · Access provisioning for internal applications, application upgrades and management, network equipment build and installation. · Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations
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IAM Engineer
RRF-1896; Experience Required(Yrs): 7 - 9; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Web Application,IAM; Secondary Skill: IOS developer,android;
Job Description:
Working knowledge on Programming knowledge Java and Mobile applications Working experience on IAM, network and security Strong overall background in Application architecture and troubleshooting complex issues Working Expertise of Web applications, Web APIs (REST/JSON), web protocols, (i.e. https, JavaScript, SSL, DNS, proxies/caches, firewalls, etc..) •
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DAS Engineer
RRF-2104; Experience Required(Yrs): 3 - 5; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: Security,Networking; Secondary Skill: AAA (Authentication, Accounting & Authorization);
Job Description:
DAS position for Poland
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VoIP Engineer
RRF-2231; Experience Required(Yrs): 6 - 10; Qualification: B.Sc; Employment Type: Employee;
Location: Chennai; Primary Skill: Networking,Telecom,Networking,Voice Networking (QSIG/DPNSS),VOIP,PBX,Call Center,Networking; Secondary Skill: Incident Management and Monitoring(L1),Problem Management (L2),Change Management (L3),Linux,Windows,Messaging;
Job Description:
• Knowledge on PSTN lines., Digital Switching Technology (PCM TDM), Standard features of Enterprise Communication Servers (PBXs) • Signaling: Loop, E&M, PSTN, BRI, PRI, CCS, CAS, ISUP, SCCP & R2MFC, DECT, Problem Troubleshooting and debugging techniques (both Hardware and Software) • Good knowledge of value-added features of such as Voicemail, ACD, IVRS, CTI, etc. • Basic understanding of TCP/IP protocol stack and practical knowledge of LAN / WAN, IP telephony, VOIP, H232, SIP, VoWLAN, Compression techniques. • Videoconferencing on IP/ISDN, SIP/Softphones,Sub-netting, VLAN / Tagging concepts, Firewall, Security, Encryption
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SSQA
RRF-2297; Experience Required(Yrs): 1 - 3; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Soft Skills Trainer; Secondary Skill: Quality;
Job Description:
Skill Set For Associate • Graduation in any respect • Excellent Communication Skills (Written & Verbal) • Knowledge about Voice & Accent and Grammar • Strong knowledge of customer care processes and techniques • Call quality/ transactional monitoring experience • Experience in Coaching/Training Delivery • Objection Handling Skills • Good Understanding about how the Support industry works • Should possess good knowledge in creating reports • Should have a minimum experience of 0-2 years in Soft Skills Quality • Collaboration and teamwork • Grasping complex issues and driving effective problem solving • Strong analytical and problem-solving skills • Should be open to work in any shift
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Specialist
RRF-2407; Experience Required(Yrs): 7 - 8; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Bangalore; Primary Skill: Networking; Secondary Skill: Telecom;
Job Description:
Skillset- - Mobility / Packet Core - Openstack/Redhat/Virtualization - Linux - Dockers and Kubernetes - Automation Scripting Education: BE / B.Tech Experience: 6yrs -8yrs
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Linux Engineer
RRF-2421; Experience Required(Yrs): 2 - 3; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Linux,Web Application; Secondary Skill: Oracle DBA,Application;
Job Description:
Managing Hosted Servers / Applications Communicating with clients via Chat, Email and Phone Sending Daily Activity Reports to client. Update knowledge base Working on tickets Working & troubleshooting incidents/problems Installation and upgradation of Applications and OS on remote Linux servers
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L2 Support Engineer with German
RRF-2427; Experience Required(Yrs): 2 - 4; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: windows,database,SQL; Secondary Skill: JAVA,RPA;
Job Description:
Attached JD
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Engineer
RRF-2434; Experience Required(Yrs): 3 - 7; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Chennai; Primary Skill: Telecom; Secondary Skill: networking;
Job Description:
RAN Engineer
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SDR with Swedish
RRF-2436; Experience Required(Yrs): 2 - 4; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: Sales,Pre-Sales; Secondary Skill: Communication,Swedish Language;
Job Description:
Swedish SDR role working out of Poland
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SDR with German
RRF-2437; Experience Required(Yrs): 2 - 4; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: Sales,German Language; Secondary Skill: Pre-Sales,Communication;
Job Description:
German SDR in Poland
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Specialist
RRF-2446; Experience Required(Yrs): 5 - 8; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Bangalore; Primary Skill: Networking; Secondary Skill: Telecom;
Job Description:
Skillset- - Mobility / Packet Core - Openstack/Redhat/Virtualization - Linux - Dockers and Kubernetes - Automation Scripting Education: BE / B.Tech
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Cancellation Member
RRF-2449; Experience Required(Yrs): 1 - 2; Qualification: Diploma; Employment Type: Employee;
Location: Terracampus; Primary Skill: Call Center; Secondary Skill: Customer Support;
Job Description:
L1 Cancellation Work
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Supervisor
RRF-2467; Experience Required(Yrs): 1 - 3; Qualification: Diploma; Employment Type: Staffing;
Location: Heredia; Primary Skill: Mobility; Secondary Skill: Sharepoint;
Job Description:
VBE Team Lead Phase 2 and 3
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Senior Engineer
RRF-2492; Experience Required(Yrs): 4 - 9; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Chennai; Primary Skill: Telecom; Secondary Skill: Networking;
Job Description:
Sr Network engineer
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SSQA
RRF-2511; Experience Required(Yrs): 2 - 5; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Soft Skills Trainer; Secondary Skill: Quality;
Job Description:
Skill Set For Sr. Associate • Graduation in any respect • Excellent Communication Skills (Written & Verbal) • Knowledge about Voice & Accent and Grammar • Strong knowledge of customer care processes and techniques • Call quality/ transactional monitoring experience • Experience in Coaching/Training Delivery • Objection Handling Skills • Good Understanding about how the Support industry works • Should possess good knowledge in creating reports • Should have a minimum experience of 2-5 years in Soft Skills Quality • Collaboration and teamwork • Grasping complex issues and driving effective problem solving • Strong analytical and problem-solving skills • Should be open to work in any shift
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Engineer
RRF-2535; Experience Required(Yrs): 3 - 6; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Chennai; Primary Skill: Telecom; Secondary Skill: Networking;
Job Description:
Network engineer requirement
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Senior Engineer
RRF-2539; Experience Required(Yrs): 3 - 5; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Heredia; Primary Skill: Switching,Routing; Secondary Skill: Networking;
Job Description:
Attached JD
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Specialist
RRF-2555; Experience Required(Yrs): 6 - 10; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Bangalore; Primary Skill: Networking,Telecom; Secondary Skill: Python;
Job Description:
Skillset- - Mobility / Packet Core - Openstack/Redhat/Virtualization - Linux - Dockers and Kubernetes - Automation Scripting Education: BE / B.Tech
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Network Engineer with English
RRF-2571; Experience Required(Yrs): 2 - 3; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: Switching,Routing; Secondary Skill: Networking;
Job Description:
JD as attached
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Engineer
RRF-2575; Experience Required(Yrs): 3 - 7; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Chennai; Primary Skill: Telecom; Secondary Skill: Networking;
Job Description:
RAN Engineer
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Associate
RRF-2580; Experience Required(Yrs): 1 - 3; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Soft Skills Trainer; Secondary Skill: Quality;
Job Description:
• Graduation in any respect • Excellent Communication Skills (Written & Verbal) • Knowledge about Voice & Accent and Grammar • Strong knowledge of customer care processes and techniques • Call quality/ transactional monitoring experience • Experience in Coaching/Training Delivery • Objection Handling Skills • Good Understanding about how the Support industry works • Should possess good knowledge in creating reports • Should have a minimum experience of 0-2 years in Soft Skills Quality • Collaboration and teamwork • Grasping complex issues and driving effective problem solving • Strong analytical and problem-solving skills • Should be open to work in any shift
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Senior Associate
RRF-2581; Experience Required(Yrs): 2 - 6; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Soft Skills Trainer; Secondary Skill: Quality;
Job Description:
• Graduation in any respect • Excellent Communication Skills (Written & Verbal) • Knowledge about Voice & Accent and Grammar • Strong knowledge of customer care processes and techniques • Call quality/ transactional monitoring experience • Experience in Coaching/Training Delivery • Objection Handling Skills • Good Understanding about how the Support industry works • Should possess good knowledge in creating reports • Should have a minimum experience of 0-2 years in Soft Skills Quality • Collaboration and teamwork • Grasping complex issues and driving effective problem solving • Strong analytical and problem-solving skills • Should be open to work in any shift
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SDR with Spanish
RRF-2593; Experience Required(Yrs): 1 - 3; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Wroclaw, Poland; Primary Skill: Sales,Pre-Sales; Secondary Skill: Spanish;
Job Description:
Spanish SDR
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Senior Engineer
RRF-2673; Experience Required(Yrs): 5 - 6; Qualification: B.E/B.Tech; Employment Type: Employee;
Location: Chennai; Primary Skill: C#.NET,ASP.NET; Secondary Skill: SQL Server;
Job Description:
.Net application developer for Guardian\"s Premium Accounting Application Project
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L2 - Windows & Desktop Lead
RRF-2682; Experience Required(Yrs): 6 - 9; Qualification: B.Sc; Employment Type: Employee;
Location: Chennai; Primary Skill: Window; Secondary Skill: Linux;
Job Description:
L2 for windows and desktop
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Manager
RRF-2740; Experience Required(Yrs): 8 - 10; Qualification: Any Degree; Employment Type: Employee;
Location: Chennai; Primary Skill: Microsoft Excel,Good Written Communication,Quick Learner,Process Definition Writing; Secondary Skill: Microsoft Excel;
Job Description:
• Identification of requirements (Process/Business/ Standard requirements) from SMEs/Business users • Documentation of requirements • Prepare and maintain SOPs/Procedures/Templates/Guidelines/Checklist as per requirements • Provide Walkthrough of the processes to seek stakeholder consensus • Prepare Release notes • Maintain Master list of Procedures/Templates/Checklists/Guidelines • Prepare Audit Schedule / Checklists • Perform Internal Quality Audits / SLA Audits • Prepare Consolidated Audit Reports • Track Audit findings status Skills • Knowledge in Quality Assurance Concepts and Standards (ISO/COPC) • Practical exposure in definition/implementation of IT/ITES Processes • Good understanding of SLAs/Metrics of IT/ITES • Ability to perform Process gap analysis • Good formal written Communication skills • Good Interpersonal skills • Well conversant with office tools • Auditing Skills
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